SDPW organises smart asset management training workshop

Enhancing service efficiency

The workshop is part of its ongoing efforts to enhance service efficiency and achieve the highest quality standards in public facility management. The workshop aimed to introduce participants to the advantages of the smart programme and its latest updates. The system aims to address challenges facing maintenance operations, such as the difficulty of providing an effective mechanism for monitoring periodic maintenance, tracking contractor performance, and delayed payments. By applying data analysis techniques, the system provides accurate reports on emergency and recurring faults and identifies optimal repair methods, contributing to reducing costs and improving service quality.

Easier processes

The system also enables automatic classification of reports and the identification of appropriate response times, enhancing the speed and efficiency of work completion. Additionally, it provides a comprehensive asset database, including details of brand names, life spans, warranties, and maintenance costs, supporting informed decision-making regarding asset replacement or repair.

The workshop included demonstrations and practical applications on how to use the system, as well as discussion sessions that addressed operational challenges and ways to enhance cooperation between relevant entities.

Success stories from previous projects that implemented the programme and achieved tangible results in improving performance and reducing response time were also reviewed.

Engineer Omar Al Suwaidi, the workshop presenter, emphasised that this workshop is part of a series of training initiatives aimed at enabling government and private entities to make optimal use of smart solutions, in line with the Emirate of Sharjah's vision for digital transformation and promoting innovation in public services.

Enhancing public services quality

Al Suwaidi added that implementing this system contributes to providing proactive services to beneficiaries, reducing waiting times for repairs, and ensuring the accuracy of entered information. This enhances the quality of public services and improves the efficiency of maintenance and operational management processes.

This collaboration is part of efforts to improve the management of government assets and enhance the efficiency of operational processes. The new system enables the inventorying of assets, monitoring their operational status, and organizing maintenance operations automatically and effectively, achieving sustainability and improving the level of services provided.