The initiative is aligned with the SDPW’s strategy to enhance operational efficiency and promote institutional excellence. It saw the participation of various call centre staff and team leaders.
Maryam Al Mazmi, Director of the Corporate Communication Centre at the department, highlighted that the meeting provided an opportunity to reflect on the year’s achievements and discuss future plans, with a focus on innovation and performance improvement. She also commended the dedication of employees in delivering services that meet public expectations.
The SDPW remains committed to organising events that cultivate a positive and innovative work environment, supporting Sharjah's vision of leading government service excellence.
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