This virtual assistant is part of the department's initiative to improve online communication and make information and services more accessible to customers.
The smart assistant stands out for its capability to handle a diverse array of inquiries regarding endowment services and different processes, including how to submit requests for endowment registration, electronic services, and more.
The department has confirmed that taking this step is part of its strategy to embrace modern technology and deliver a seamless and efficient experience for the public. This will help reduce wait times and enhance the quality of service provided.
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