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Regarded as one of the world’s most respected accolades, the International Best Practice Award celebrates outstanding institutions and pioneering initiatives. It aims to promote innovation, encourage knowledge exchange, and improve institutional efficiency, all contributing to a sustainable and positive societal impact.
The Muwasah initiative, also known as the Consolation Initiative, stood out for its compassionate support to families of the deceased. By streamlining internal procedures, boosting staff efficiency through ongoing training, and leveraging advanced technologies, the initiative delivered exceptional service outcomes with long-term sustainability.
Sharjah Police’s achievement is rooted in its efforts to promote government unification and improve operational efficiency. The “Muwasah” initiative was developed in collaboration with multiple stakeholders, uniting them under a shared goal of simplifying service delivery. This coordinated approach resulted in faster operations and a more comprehensive service experience for recipients.
This international recognition reaffirms Sharjah Police Headquarters’ role as a leader in digital transformation, high-quality service delivery, and human-centred governance. The achievement aligns with the broader vision of the Government of Sharjah and the UAE to foster leadership, innovation, and excellence in public service.