Sharjah 24: Colonel Tariq Jassim Al Midfa, Director of the Strategy and Performance Development Department at Sharjah Police (SP), honoured the team of "12 Grade Package" and the partners, held on October 6 at the administration headquarters, for their contribution to the success of the package to enhance the quality of customer service.
The package included the issuance of a Police Clearance Certificate (PCC) and the opening of a traffic file. It had an impact on raising the percentage of customers’ happiness, as the number of beneficiaries reached 2271, stressing the need to develop proactive services and packages that exceed the customers’ expectations.
Al Midfa stressed that the honouring reflects the belief of the SP in the importance of the customers’ role in planning for the future, which will contribute to raising the level of productivity of SP.
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