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Engineer Abdulrahim Al Zarouni, Director of Shared Services at SEWA, explained that this step is part of the authority's strategic plan, which focuses on adopting the latest digital technologies and innovations to provide a smart work environment that serves the public interest and supports Sharjah's leadership as a global sustainable and environmentally friendly city. It also empowers government institutions and departments to access a comprehensive suite of technical and administrative services through a unified, efficient, and transparent interface, thus contributing to reducing the time required to complete vital projects and supporting sustainable development efforts in the emirate.
Al Zarouni emphasised that the upgraded platform offers government partners advanced features, including streamlining the work of government entities in monitoring contractors and consultants, tracking service connection requests, tracking the status of construction projects, and obtaining technical permits. It also provides a precise data system that supports strategic infrastructure-related decisions.