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SEWA’s projects focus on enhancing electricity, gas, and digital services across the emirate. These include advancements in smart lighting, energy infrastructure, and digital solutions to improve customer experiences and sustainability.
One highlight is the Palm Oasis project, featuring 251 smart lights that use environmentally friendly technology to enhance public spaces. Additionally, the "Nafaa" virtual assistant, an AI-powered system, offers 24/7 customer support, improving service speed and user satisfaction.
The “Amlaki” platform enables property owners and managers to track their transactions transparently, improving the sector's services. Additionally, SEWA introduced the first UAE virtual gas transfer station in Dibba Al Hisn, enhancing gas distribution efficiency and sustainability.
SEWA is also developing the “Smart Stations Linking” system to connect substations to a central control center. This will streamline grid management, improving energy distribution and ensuring more efficient and reliable service for residents.