Aisha Hussein Abdullah, Director of the Strategy and Institutional Development Department, explained that obtaining the ISO 9001:2015 certificate for all the Authority’s departments contributes to enhancing the development process through the use of the latest administrative and technological methods, qualifying the human element at the highest levels in improving performance, adhering to the highest standards, striving for continuous excellence.
Aisha Hussein Abdullah added that the certification confirms SEWGA commitment to exerting more effort towards achieving the vision and directives of His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, Member of the Supreme Council and Ruler of Sharjah, by spreading the culture of excellence and shortening the time and effort to obtain services and achieving customer satisfaction.
Aisha Hussein Abdullah stressed that the SEWGA is constantly keen on the quality of its operations and compliance with the ISO 9001:201 certification standards, as it is constantly monitoring the fulfilment of quality standards in all services, developing administrative performance and ensuring its quality, which reflects positively on the quality of the services it provides to customers and members of society.
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