The session saw considerable debates with a number of customers, where they discussed ways to improve services, the most notable observations on the application (Epolice in your mobile), and proposals aiming at developing financial communications.
Colonel Harmoul referred to the importance of holding such sessions, which are considered as an important indicator to measure customer satisfaction and interaction with the “Epolice in your mobile” application. Colonel Harmoul added that the Ministry of Interior aims to provide customers with a set of services through the smart application, without having to personally appear at customer service centres.
The “Epolice in your mobile” application is one of the pioneering initiatives that the Ministry of Interior availed to customers on its smart platform, as it contributes to completing their transactions in line with the government’s goals to creatively modernise and develop servicing mechanism.
Attendees commended Sharjah Police for providing excellent services to customers, whether from Sharjah Police Customers centres or through smart platforms.
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