Collaboration between SP and Emirates Auction

The meeting included Omar Matar Al-Mannai, the Executive Director of Emirates Auction, Brigadier General Omar Al Ghazal, Acting Director-General of Operations and Security Support, Colonel Khalid Mohammed Al Kai, Director of the Vehicles and Drivers Licensing Department, Colonel Abdullah Al Zaabi, Deputy Director of the Executive Office, along with several specialised officers.

Main topics of discussion

The meeting covered various topics focused on improving service quality to meet the expectations of the UAE community and adhere to international best practices.

Discussions encompassed assessing customer satisfaction with auction services and identifying methods to surpass their expectations, enhancing the vehicle impound system and its related services, and delivering a more streamlined and effective experience for citizens and residents. The attendees also examined strategies to enhance overall performance and tailor services to effectively address the community's needs.

Dedication to outstanding service

At the end of the meeting, Major General Abdullah Mubarak bin Amer highlighted that providing services to the highest standards continues to be a priority for Sharjah Police. He emphasised that enhancing the customer experience is central to police work and assured us that all efforts will remain dedicated to achieving excellence in service quality.