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Soft skills: definition, and the most important ones
Soft skills are personal characteristics and abilities that facilitate positive and effective interaction with others. Unlike hard skills—referring to technical competencies like programming, design, or marketing—soft skills revolve around personality and the practical application of knowledge. They are essential alongside hard skills for achieving both personal and professional success. Furthermore, soft skills are transferable and can be cultivated across various academic disciplines and career paths.
It is worth noting that there are numerous soft skills of varying importance to employers, including:
Effective communication involves more than clear speaking; it encompasses active listening, accurately understanding verbal and non-verbal cues like body language, and fostering constructive dialogue to build strong relationships with others.
Leadership extends beyond managing tasks and resources, it includes motivating and guiding teams toward achieving common goals. Leadership also entails fostering team spirit and cohesion among its members, even in challenging situations, to unlock creative abilities and accomplish joint success.
Adaptability and resilience denote the ability to effectively and positively navigate changes in the work environment. Individuals must adeptly absorb these changes, even if they happen suddenly, by adopting new techniques and adjusting strategies to meet the new demands. This enhances their chances of success and growth, especially in fast-evolving work sectors.
Problem-solving involves strategic and creative thinking to overcome challenges and difficult situations. This can be achieved through analysing circumstances accurately, identifying influencing factors, devising effective solutions, thinking critically, and presenting creative ideas that improve current processes or innovate new products/services.
Collaboration is a fundamental skill in the workplace. It enhances team efficiency and productivity towards common goals, fostering strong relationships among members, and ultimately boosting the performance of the enterprise.
Time management means setting goals, establishing a structured schedule, organising the workday efficiently, and utilising the appropriate tools and techniques to boost productivity and attain desired outcomes. This skill empowers professional employees to consistently meet deadlines while maintaining a healthy work-life balance.
Emotional intelligence refers to one’s adeptness in understanding and managing both personal and others’ emotions. It involves recognizing emotions, comprehending their origins and determining appropriate ways to address them. This type of intelligence is essential for fostering healthy and positive workplace relationships.
Employers recognize that achieving success at work depends not only on hard skills related to technical knowledge and measurable abilities; soft skills also play a crucial role. These skills are key factors in the hiring process, as employers assess them in candidates and prioritise those who possess them, thereby increasing their chances of being hired.
Soft skills contribute significantly to the success, promotions and enhanced benefits of individuals at workplaces. This stems their capacity to communicate effectively, understand instructions, solve problems adeptly, and cultivate robust work relationships, all of which ultimately boost productivity.
Additionally, soft skills elevate an employee’s status in the workforce, making them invaluable to employers, particularly those possessing distinctive skills like adaptability to changing work environments and adept problem-solving skills.
References
[1] doe.sd.gov, Soft Skills
[2] gisma.com, THE ROLE OF SOFT SKILLS IN TODAY’S JOB MARKET: WHAT EMPLOYERS REALLY WANT
[3] dol.gov, Soft Skills: The Competitive Edge
[4] coursera.org, What Are Soft Skills?
[5] expresspros.co.za, The Importance of Soft Skills in Today’s Job Market