Loading...

mosque
partly-cloudy
°C,

SLC achieves 94% customer satisfaction in 2023, 1st half of 2024

July 22, 2024 / 12:01 PM
Image for the title: SLC achieves 94% customer satisfaction in 2023, 1st half of 2024
download-img
Sharjah24: Continuing its distinguished programs and comprehensive plans, Sharjah Ladies Club's eight branches in the Eastern and Central regions target women and children. This is backed continuously by His Highness Sheikh Dr. Sultan Bin Muhammad Al Qasimi, Member of the Supreme Council and Ruler of Sharjah, and under the supervision and guidance of His wife, Her Highness Sheikha Jawaher Bint Mohammed Al Qasimi, Chairperson of Sharjah Ladies Club.
Since early 2024, the club has completed numerous developmental programs, reinforcing its position as a significant hub for women's care, fostering their creative talents, and encouraging their remarkable presence. Additionally, the club provides specialized programs for girls and children, addressing the needs of families in Sharjah with the highest standards.

Through its numerous branches, Sharjah Ladies Club has drawn more than 265,000 visitors and signed up over 1,109 new members from diverse nationalities and age groups from last year until the first half of this year.

Through its various branches, the club has retained its status as the most appealing destination for women and children in the Emirate of Sharjah and its affiliated regions thanks to its outstanding programs and plans in Dhaid, Al Mudam, Al Bataeh, Wadi Al Hilo, Kalba, Khorfakkan, Dibba Al Hisn, and Al Hamriya. Along with its specialized sports, culture, beauty, and community services, the club fulfills the needs and demands of visitors, members, and their children.

Emphasizing its social responsibility, the club actively supports humanitarian and community programs in line with the vision and directives of the Emirate of Sharjah. The club and its branches have surpassed 241 collaborations and partnerships through many initiatives, projects, community campaigns, and activating cards for individuals with disabilities and seniors across various regions.
Since the beginning of 2024, the club has organized 29 varied events to promote and support women, enhance their presence, and arrange family-focused activities. Among the notable events organized were the Women's Race, International Women's Day, For this Night, Ramadan lectures, the Korean Festival, the Eid al-Adha event, and various other activities.

Services that articulate leadership orientations.
Khawla Al Serkal, The Director General of Sharjah Ladies Club and its branches, stated that the club has achieved a performance rate exceeding 94% in the main branch and its various branches. These involve financial matters, employee happiness, communication arts, marketing, organizational capabilities, and customer satisfaction.
Al Serkal highlighted how the branches have successfully kept up with Sharjah's development and resurgence through ongoing improvements in facilities, plans, and services, with steadfast support from Her Highness Sheikha Jawaher bint Mohammed Al Qasimi, wife of the Ruler of Sharjah, Chairperson of Sharjah Ladies Club, who is always striving to provide all forms of support for women to help them achieve a balance between their social and professional lives.
She added that the club has attracted over 200,000 visitors and more than 700 members, while the branches attracted over 65,000 visitors and 2,900 new members from diverse nationalities and age groups last year.

In creativity and innovation, Duaa Al Mahri, Director of Corporate Communications, mentioned that the main branch has initiated various campaigns introducing new event concepts and expanding its database. It has hosted more than 39 events with a total attendance of 1,830 individuals. The branches hosted more than 90 events, encompassing lectures, exhibitions, meetings, awareness campaigns, external engagements, and other initiatives. They obtained sponsorships valued at over a quarter million dirhams, comprising cash, in-kind contributions, vouchers, and complimentary services.

She highlighted the club's commitment to social responsibility, collaborating with 10 campaigns supporting community responsibility. Additionally, the club launched marketing campaigns to promote its services to various community groups, activating 8 cards for individuals with disabilities and 5 cards for older people in different regions. 241 collaborations and partnerships were implemented through multiple initiatives and projects in clinics, hospitals, and governmental departments.

Main Branch's Remarkable Achievements 
Alaa Al-Shanasi, Head of Facilities Operations, emphasized that the main branch has accomplished several notable achievements in recent months. Among these achievements was its third consecutive win of the "Wellness Champion" title at the "World Wellness Weekend" event and recognition as the leading royal entity in financial performance across five categories.

Al-Shanasi emphasized the club's dedication to offering high-quality services and organizing various initiatives. The main branch facilities have introduced several new services for women's well-being.

Shaikha Al-Suwaidi, Director of the Strategic Planning Office, highlighted the club's ongoing efforts to improve service quality and adhere to global standards in every detail, prioritizing women's empowerment in the Emirate of Sharjah.
She pointed out that the club's essential pillars implement concepts and practices of innovation, creative thinking, and institutional excellence, which allow it to achieve global competitiveness and leadership. These principles support the requirements and aspects of sustainable development in the emirate.

Al Dhaid Branch delivers a mix of entertainment and informative activities.
Since last year, Al Dhaid Branch's events, which include a range of specialized activities, entertainment, awareness programs, cultural programs, and specialized lectures, have attracted more than 2,800 visitors from diverse segments of society.
Al Hamriya's Days and Nights
In a tranquil and vibrant setting, the Al Hamriya Branch welcomed 2,700 women and children to enjoy its relaxing and recreational facilities. The branch also organized various events.

Al Mudam Branch: Inspiring Destination
With Level 3 training certification, the trainers at the Fitness Center in Al Mudam Branch can now more effectively guide members during workouts. The branch organized several awareness programs and events with strategic partners and participated in various external events.

Prominent Activity at Al Bataeh Branch
Sharjah Ladies Club's branch in Al Bataeh stands out as a significant social establishment in the area. It provides exclusive services, entertainment, sports and health facilities, and educational and awareness programs.


Multifaceted Events in Wadi Al Hilo
At the Wadi Al Hilo Branch, various events were held, including summer camps, a sports fitness camp, the 'Our Different Vacation' camp in collaboration with Sharjah Sports Council, the reading café, cultural events, the winter evenings, specialized workshops, courses, programs, and awareness lectures.

Khorfakkan Branch attracts women and children.
At the club branch in Khorfakkan City, women and children had access to many events and activities. The branch arranged several seasonal camps and around 100 diverse activities and workshops. The fitness center allocated times for outdoor home training and provided free individual training using sports equipment. Additionally, they trained the 'Sajaya' girls, who managed to win 16 medals.

The branch also participated in several external activities to enhance cooperation among institutions, including the Mango Festival, National Day events, and Dukkan festivities held at Khorfakkan Amphitheatre.

Kalba Branch, Social Participation, and Responsibility.
Kalba Branch held events and activities catering to mothers and children, such as health programs, training sessions, and recreational and educational activities, while also engaging in various competitions. They were also involved in multiple competitions, cooperated with several government entities on national and international occasions, and supported multiple initiatives focusing on women, children, and humanitarian causes.

Dibba Al-Hisn Branch: Promoting Benefit and Entertainment.
Dibba Al-Hisn Branch experienced an exciting array of events and activities, attracting approximately 8,500 members and visitors, and increased collaboration with governmental institutions in the area through these engagements.

Additionally, the branch organized recreational and educational camps, diverse events, workshops, and courses. It also participated in community events like Sharjah Heritage Days and Tourism Safety.

Ongoing achievements of Al-Zari, Durrat Al-Sharq, and Al-Misk.
Khorfakkan, Al Mudam, and Al Hamriyah branches wrapped up the second editions of the Durrat Al-Sharq and Al-Zari exhibitions and the inaugural edition of the Al-Misk exhibition.
The second edition of the 'Al-Zari' exhibition attracted 28 businesswomen, traders, and productive families, who showcased diverse products. Meanwhile, 'Durrat Al-Sharq' succeeded in drawing numerous businesswomen to showcase and sell their products. As for the 'Al-Misk' exhibition, which is unique and the first of its kind in the Al Mudam area, featured 13 pavilions and attracted 185 visitors. Furthermore, Talah set up a special section for children's activities, while Marasi Restaurant provided an additional area for catering food and drinks to exhibition-goers.

The Sharjah Ladies’ Club and its branches are pivotal in empowering and supporting women across the UAE, with a particular focus on Sharjah. They host a variety of events and programs year-round, encompassing educational, social, health, and recreational activities.

The club and its branches feature an array of top-notch facilities, making them ideal destinations for the region's women, girls, and children. The club acts as a dynamic and inclusive space that meets their various needs, enriches their knowledge, nurtures their talents, and sharpens their skills.

 
July 22, 2024 / 12:01 PM

Related Topics

More on this Topic

Rotate For an optimal experience, please
rotate your device to portrait mode.