The new service is part of SM’s constant endeavour to facilitate the customer's transactions as part of the precautionary and preventive measures in place to reduce the spread of the pandemic.
Lt. Col. Khaled Mohammed Al Kai, Director of the Vehicles and Drivers Licensing Department at Sharjah Police, affirmed that Sharjah Police seeks to enhance customer’s satisfaction and happiness, by adding more quality to the services provided according to the best standards, in order to save customers’ time and effort, and in line with the Ministry of Interior’s strategy aimed at enhancing customer’s satisfaction and upgrading the services delivered.
Lt. Col. Al Kai, explained that the new service enables the customer to license his car without the need to get off his vehicle or wait at the waiting lounge. He added that the new service contributes to the work efficiency and speed especially in light of the coronavirus pandemic. He noted that the new service entered the trial phase since the end of last February, during which 3000 transactions had been completed.