SEDD has achieved certification in HR management

Leadership comments on the achievement

Hamad Ali Abdullah Al Mahmoud, chairman of SEDD, emphasised the importance of this achievement: "Obtaining this certification highlights the department’s effective strategic direction, significant accomplishments in internal management efficiency, and outstanding procedures, along with its external role in supporting Sharjah’s economic activity and promoting growth across diverse sectors."

He attributed this success to the dedication of the department’s employees and reaffirmed SEDD’s commitment to enhancing the emirate’s economy through strategic planning and the delivery of outstanding services with qualified human resources.

Commitment to modern HR practices

Abdullah Al Mahmoud, director of support services at SEDD, described the certification as a testament to the department’s dedication to enhancing HR systems and aligning them with contemporary business needs.  He stated, "This recognition solidifies our status as an innovative organisation that values employee engagement and strives for excellence."

Strategic approach to excellence

Dr Ahmed Ali Al Ali, Deputy Director of Strategic Planning and Performance, detailed the department’s initiatives: "Our strategic planning and performance management adhere to top-tier standards, with the goal of enhancing services for customers and strategic partners while implementing best practices in processes, quality systems, and institutional excellence."

He emphasised that attaining ISO certification standards is a crucial step toward achieving institutional excellence, as it enables the delivery of superior services that enhance customer satisfaction and showcase the effectiveness of SEDD's strategic vision, which its senior leadership has established.