Brigadier General Al Ajel reviewed the performance indicators, which included 99% customer satisfaction with the services provided during the first half of this year, and 92.4% customer satisfaction with the mystery shopper application. He also reviewed the results of the strategic goals and mechanisms.
He was also briefed on the progress of work, and tackled all developments and obstacles, stressing the need to support the process of improvement and development in the field of security and services.
Al Ajel valued the efforts exerted to achieve the ambitious strategic goals and indicators, calling to redouble the effort in implementing development plans to achieve the maximum customer satisfaction that the Ministry of Interior seeks.
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