The glitch occurred on Friday evening and led to some users receiving warning messages that were later confirmed to be false.

NCEMA stated that specialised engineering and technical teams moved promptly to contain the issue once it was detected, working under established emergency procedures that are designed to maintain service continuity and minimise disruptions.

The authority apologised for the incident, stressing that it was the result of a technical malfunction and not a real emergency. The statement further praised the public for their calm reaction and cooperation during the incident as citizens and residents demonstrated a high level of awareness.

Officials thanked the community for relying on official sources for information and for avoiding the spread of unverified reports during the disruption.

NCEMA urged the public once again to continue following updates only through authorised channels and to refrain from circulating rumours or unofficial information, in order to ensure accuracy and support national response efforts.