Recognition across global aviation awards

The accolades follow a string of wins for the airline this award season, with recognition also coming from the MENA Stevie Awards, the Business Traveller Cellars in the Sky Awards, the Aviation Achievement Awards, and the APEX Best Awards, bringing the airline’s tally to over 30 individual awards from international and regional industry bodies over the past 12 months.

Consistency driven by passenger experience

The Business Traveller Middle East Awards are decided entirely by readers, with frequent flyers casting votes based on their own travel experiences throughout the year. A sixth consecutive win for Best Cabin Crew reflects a level of consistency that cannot be manufactured for a single campaign or moment; it is built flight after flight, year after year. For Etihad's crew, that consistency is rooted in a brand of hospitality drawn from Emirati tradition and culture, characterised by warmth, generosity, and genuine care for every guest. It is this quality, delivered onboard every flight regardless of cabin or route, that keeps travellers voting for Etihad each year.

Awards for food, cargo, and innovation

Etihad's onboard food and drink offering was a particular highlight this season, with the airline named APEX Best Food & Beverage in the Middle East at the APEX Best Awards, and its Champagne and Red Wine served in its First cabin both awarded Silver at the Business Traveller Cellars in the Sky Awards. Elsewhere, Etihad Cargo was named Cargo Airline of the Year and won Air Cargo Pharma Service of the Year at the Aviation Achievement Awards, while the MENA Stevie Awards recognised the airline's wider innovation programme, with Gold for its future-ready contact centre, Gold for its global chauffeur service, and Silver for its AI-powered service transformation.