SRTA launches ‘On-Demand Buses’ service in Sharjah

Flexible, direct mobility solution

This innovative service offers passengers a flexible and direct mode of transport from their homes to their daily destinations, particularly in areas not fully served by the current public bus network. It promotes the concept of an integrated transport system across the emirate.

Engineer Yousef Khamis Al Othmani, chairman of the Sharjah Roads and Transport Authority (SRTA), emphasised the need for a flexible, sustainable public transport system in light of Sharjah’s rapid urban and population expansion. The On-Demand Buses service reflects SRTA’s vision for reducing private vehicle use, thereby lowering congestion and carbon emissions.

Enhancing quality of life through smart transport

Al Othmani added that public transport is central to improving quality of life and mobility within the emirate. SRTA continues to invest in modern transport technologies and expand smart services for all while committing to a safe and sustainable transport environment that aligns with Sharjah’s strategic vision for a more balanced and prosperous urban future.

Affordable, smart and user-friendly

The first phase includes two buses operating daily from 6:00 am to 10:00 pm, with a nominal fare of AED 8 per trip. Children under five travel for free. Users can request and track buses in real time via a smart app, which also allows for cashless payments and instant quality feedback. The system enables users to set their pick-up and drop-off points without being restricted to fixed bus stops or schedules, offering flexibility tailored to residents’ and visitors’ needs.

The service facilitates convenient travel from residential areas to daily destinations, including commercial centres, restaurants, service facilities, and workplaces—reducing dependence on private cars and improving overall accessibility.

Smart features

Abdulaziz Al Jarwan, Director of Transport Affairs at SRTA, stated that buses are equipped with internal surveillance cameras to ensure a safe travel environment. Linked to AI systems, the buses collect real-time data on passenger numbers, demographics, and usage patterns, enabling data-driven decision-making for improved operations and future planning.

The buses are also equipped to accommodate people of determination, with features that ensure easy boarding and movement. The launch coincided with the Eid Al-Adha holidays—an ideal time due to increased travel activity. The initiative is part of SRTA’s long-term strategy for a scalable, smart, and sustainable transport network. The first phase will be evaluated to guide potential expansion to other areas in the future, in line with SRTA’s mission to improve quality of life and ensure accessible mobility for all.