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MoFA has implemented a comprehensive plan to provide UAE nationals with high levels of support and real-time assistance during their Umrah journey. The Ministry offers advanced digital services via its official website and the UAE MoFA mobile app, enabling easy transactions and immediate emergency responses.
To ensure a smooth travel experience, MoFA urges citizens to take precautions, such as obtaining the seasonal flu vaccine and securing electronic copies of essential travel documents. The Ministry also encourages travelers to review the Umrah Pilgrim Guide, available on its website and app, for essential travel information and destination guidelines.
MoFA has also improved its services for senior citizens and people of determination by allowing family members to register them for the Twajudi service, ensuring dedicated support teams for their well-being throughout the journey.
The Ministry reaffirms that its support teams are available 24/7 to assist travelers through the call center and emergency contact numbers, ensuring a safe and efficient travel experience for all UAE nationals during the Ramadan Umrah season.