Six innovative projects for SSSD during UAE Innovation Month

Sharjah 24: The "UAE Innovates 2025" initiative recently kicked off its tenth session in Sharjah, featuring various activities aimed at showcasing innovative projects at the state level. The Department of Social Services participated in an exhibition held at the Sharjah Research, Technology, and Innovation Park (SRTI Park) over two days, where they presented new projects aimed at benefiting families and individuals in the community.

During the exhibition, six exciting smart projects were showcased, all designed to improve social services and provide support to those in need. These projects reflect the goals of the "Year of Community," which focuses on strengthening family bonds and enhancing community ties.

“Amer”

“Amer” (Smart Social Advisor) is a project acts like a helpful virtual assistant that answers questions from both the department’s staff and community members. Users can get quick responses by visiting the department’s website, where the advisor uses a knowledge database to provide accurate information. This means people can find the help they need at any time without waiting.

“With a Touch We Reach”

“With a Touch We Reach” service is specifically designed for elderly or bedridden individuals. Users can easily request assistance through WhatsApp, and the system quickly identifies their location to ensure prompt service.

“Don’t Worry… We Are Your Aid”

“Don’t Worry… We Are Your Aid” aims at families impacted by crises or natural disasters, this project enables families to request help via WhatsApp. The department then provides essential food supplies and support, ensuring fast and efficient service.

“Social Monitoring”

“Social Monitoring” is a system that helps the department to analyze social studies related to the assistance it provides. By monitoring important statistics, the department can identify challenges and develop solutions to better support those in need.

“My Performance”

“My Performance” initiative focuses on enhancing the productivity of department employees. It uses an electronic system to track employee achievements throughout the year, making it easier to evaluate performance and improve efficiency while reducing the workload for managers.

“Social Impact Measurement”

“Social Impact Measurement” measures the benefits that the department’s services have on community members. This helps ensure that the department is effectively meeting the needs of those who rely on its assistance.