During a recent ceremony at Sharjah Islamic Bank's headquarters, Ahmed Saad, Deputy CEO of Sharjah Islamic Bank, was presented with the Excellence Award by Ms. Najma Salman, Co-CEO and Co-Head of CEEMEA Corporate Cash and Trade at Deutsche Bank. The ceremony was attended by Ms. Lee Langton, Corporate Cash and Trade Customer Service Team at Deutsche Bank, Mr. Osman Mansour, Director and Head of Corporate Cash and Trade GCC at Deutsche Bank, as well as Mr. Hakam Abu Zaroor, Chief Operating Officer at Sharjah Islamic Bank, and the Operations Team.
In this context, Deputy CEO of Sharjah Islamic Bank, Ahmed Saad, expressed that winning this award serves as proof of the bank's success and dedication to upholding the highest standards of accuracy, security, and efficiency in fulfilling direct financial payments and facilitating external transfers. These efforts ultimately contribute to providing a seamless banking experience for both our individual and institutional customers.
According to a statement, Sharjah Islamic Bank has achieved a 99.8% success rate in accurately processing commercial payments and foreign currency transfers. This is attributed to the bank's ongoing efforts to enhance its banking services and facilities as part of its strategic collaboration with local and international banks electronically connected to the bank.
Othman Mansour from Deutsche Bank stated, "This award is a testament to the operational capabilities that Sharjah Islamic Bank offers its customers. Achieving a 99.8% success rate is an achievement that highlights the bank’s commitment to excellence in service delivery. We at Deutsche Bank look forward to strengthening our partnership with Sharjah Islamic Bank and achieving more milestones in the future."
Sharjah Islamic Bank has made significant strides in improving operational efficiency, enhancing institutional capabilities, and fortifying its IT infrastructure. These initiatives are aimed at upholding the highest standards in interbank transactions and streamlining their execution through innovative and automated electronic channels at every stage. This approach not only saves customers time and effort but also mitigates banking risks.