SM’s call centre receives 872 reports about unstable weather

November 18, 2023 / 8:09 PM

Sharjah 24: The Sharjah Municipality confirmed that its call centre on number 993 has activated the emergency plan to deal with rain reports, by increasing the number of employees to quickly deal with all reports and transfer them to the relevant teams in the field; the centre received 872 reports about weather instability.

Khaled bin Falah Al Suwaidi, Director of Customer Service at the municipality, said that the proactive plans and quick response of the call centre contributed significantly to controlling rainwater accumulations, as all teams worked on joint coordination according to the sectors that were identified earlier.

Al Suwaidi explained that the call centre works around the clock to achieve maximum response and within record time to deal with reports, especially rainwater accumulations and other weather related issues brought about by weather instability.