SSSD offers 23 special transport vehicles for PWD and seniors

Sharjah 24: The Sharjah Executive Council's resolution has shifted the responsibility for private transport services for the elderly and people with disabilities (PWD) from Sharjah Police to the Sharjah Social Services Department (SSSD). Previously, the service was jointly managed.

Enhancing quality of life for seniors

Khulood Al Ali, Director of the Seniors’ Services Centre, explained that the initiative aims to improve the quality of life for senior citizens by facilitating their access to healthcare facilities, reducing the risk of complications from delayed treatment, and promoting independent, safe mobility.

Specialised, non-emergency transport

Unlike emergency medical services, which the National Ambulance manages, this service offers non-emergency transportation in specially designed cars with medical beds, oxygen support systems, wheelchairs, and experienced personnel to guarantee comfort and safety throughout travel.

24/7 availability across Sharjah

Currently, 23 cars are accessible; 5 are assigned to the eastern area, while the others run inside Sharjah city. Available 24/7, the service serves Emirati citizens all over Sharjah for transportation to hospitals all around the UAE. Khor Fakkan Hospital receives patients from the eastern regions, while Al Qassimi and Kuwaiti hospitals are destinations for expatriates residing in Sharjah city.

Supporting a range of transport needs

For medical appointments, dialysis treatments, and even non-medical needs like moving home or airport transfers, the service helps those needing particular care while travelling—including the elderly, bedridden patients, and individuals with disabilities. Eligibility and arrangements are set via the department's toll-free hotline (800700), with data including medical reports and appointment times factored in.

Strict safety and use guidelines

Al Ali underlined that the service is just for non-emergency situations involving stable people who are unable to use normal transportation because of physical constraints or chronic disease. The service only operates at recognised healthcare institutions or necessary personal sites, adhering to rigorous standards to ensure safety and efficiency.

Prioritising patients with frequent care needs

Those who require frequent care like dialysis, feeding tube changes, or physiotherapy are given top priority. While non-urgent and hospital discharge requests are handled appropriately, fixed appointments are set in advance. The team also works with hospitals to guarantee prompt arrivals.