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At the seminar, Al Ketbi underscored Alibaba Group’s position as a top global platform for business hosting and product marketing. The event aimed to explore the application of artificial intelligence on the company’s site, focusing on enhancing customer interaction, addressing inquiries, and increasing purchasing opportunities without human interference.
Al Ketbi stated to “Sharjah24” that the seminar aimed to examine strategies for improving international e-commerce in Sharjah, highlighting the significance of artificial intelligence in the e-commerce sector, along with Alibaba’s role in enhancing export opportunities across diverse international markets. He emphasised that the rise in exports from Sharjah has a beneficial effect on the nation and its surrounding areas.